myr88c Privacy Policy

1. Who We Are

myr88c ("we", "us", "our", "the Platform") is an online casino and sportsbook operating under international gaming authority licensing standards and serving players primarily in Malaysia. This Privacy Policy applies to all personal data collected by myr88c through its website, mobile interface, customer support channels, and any associated services.

For the purposes of applicable data protection law, myr88c is the data controller in respect of the personal data it processes about registered users and visitors to the Platform.

2. Data We Collect

myr88c collects personal data in the following categories:

2.1 Registration and Identity Data

When you register an account with myr88c, we collect information you provide directly, including your full name, date of birth, email address, Malaysian mobile phone number, and, where required for KYC verification, a copy of a government-issued identity document (e.g., MyKad or passport) and proof of address.

2.2 Financial and Transaction Data

myr88c records all deposit and withdrawal transactions associated with your account, including payment method details (e.g., Touch 'n Go eWallet account identifier, Boost user reference, bank account number for Maybank or CIMB transfers), transaction amounts in MYR, timestamps, and transaction status. Full payment credentials such as card numbers or banking passwords are never stored by myr88c.

2.3 Gaming and Betting Activity

We collect records of your gaming sessions and betting activity on the Platform, including game types played, wager amounts, outcomes, session durations, and responsible gaming tool usage. This data is used for account management, dispute resolution, regulatory compliance, and personalisation of your gaming experience.

2.4 Technical and Device Data

myr88c automatically collects certain technical data when you access the Platform, including your IP address, device type, operating system, browser type and version, screen resolution, session timestamps, and referring URL. This information is used for security monitoring, fraud prevention, and platform performance optimisation.

2.5 Communications Data

If you contact myr88c via live chat, email, or any other support channel, we retain records of those communications, including their content, timestamps, and resolution status, for quality assurance and dispute resolution purposes.

3. How We Use Your Data

myr88c uses the personal data it collects for the following purposes:

• Account management: Creating and maintaining your myr88c account, processing login requests, and managing account settings and preferences.
• Payment processing: Executing deposits and withdrawal requests, reconciling transactions, and handling payment disputes.
• Identity verification (KYC): Verifying your identity and age in accordance with myr88c's Know Your Customer obligations and applicable gaming regulations.
• Anti-fraud and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorised account access.
• Responsible gaming: Monitoring account activity for indicators of problem gambling and administering responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion.
• Customer support: Responding to your queries, resolving disputes, and managing feedback.
• Platform improvement: Analysing aggregated and anonymised usage data to improve myr88c's features, game library, and user experience.
• Marketing (with consent): Sending promotional communications about myr88c offers, new games, and sportsbook events where you have provided explicit consent, or where it is otherwise lawful to do so.
• Legal compliance: Meeting myr88c's obligations under applicable gaming authority regulations and responding to lawful requests from regulatory or law enforcement authorities.

4. Legal Basis for Processing

myr88c processes your personal data on the following legal bases:

• Contract performance: Processing necessary to provide the myr88c services to you pursuant to our Terms and Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with AML regulations, gaming authority licensing conditions, and other applicable legal requirements, including KYC obligations and transaction record-keeping.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics, where those interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing and non-essential cookies, where you have provided explicit and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

myr88c does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your data in the following limited circumstances:

5.1 Service Providers

myr88c engages carefully selected third-party service providers to assist in platform operations, including payment processors (e.g., Touch 'n Go, Boost, GrabPay integrations), KYC verification providers, cloud infrastructure providers, and customer support tooling. These providers are contractually bound to process your data only on myr88c's instructions and to maintain appropriate security standards.

5.2 Game Providers

Certain game providers who supply content to the myr88c platform may receive limited data — typically a pseudonymous player identifier — for the purpose of game delivery, fair play monitoring, and RTP reporting. No directly identifiable personal data such as your name, email address, or payment details is shared with game studios.

5.3 Regulatory and Legal Disclosure

myr88c may disclose personal data to gaming regulatory authorities, law enforcement agencies, or other competent bodies where required by law, court order, or where myr88c reasonably believes such disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

6. Cookies and Tracking Technologies

myr88c uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that allow us to recognise your session, remember your preferences, and analyse Platform usage.

6.1 Types of Cookies Used

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in to your myr88c account. These cannot be disabled without impairing Platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how visitors interact with the Platform, including page views, session durations, and navigation paths. This information helps myr88c improve the Platform experience.
• Personalisation cookies: Used to remember your preferences, such as your preferred language, game category, or sports betting view.
• Marketing cookies: Used to deliver relevant promotional content. These are only set where you have provided consent.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect Platform functionality.

7. Data Retention

myr88c retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to applicable regulatory retention requirements:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for the period required by applicable gaming authority licensing conditions, typically five (5) years from account closure.
• Support communications: Retained for two (2) years from the date of the last interaction.
• Marketing data: Retained until you withdraw consent or unsubscribe, plus a reasonable period for suppression list management.

8. Your Data Rights

Subject to applicable law, you have the following rights in respect of the personal data myr88c holds about you:

• Right of access: To request a copy of the personal data myr88c holds about you.
• Right to rectification: To request correction of inaccurate or incomplete personal data.
• Right to erasure: To request deletion of your personal data, subject to myr88c's legal retention obligations.
• Right to restrict processing: To request that myr88c limit the processing of your data in certain circumstances.
• Right to data portability: To receive your personal data in a structured, machine-readable format.
• Right to object: To object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: To withdraw any previously given consent for processing, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the myr88c data team at [email protected]. We will respond to verified requests within 30 days.

9. Data Security

myr88c implements technical and organisational security measures appropriate to the risk and sensitivity of the personal data it processes. These measures include TLS encryption for all data in transit, encryption at rest for sensitive stored data, access controls restricting personal data access to authorised personnel only, regular security assessments and penetration testing, and incident response procedures for data breach detection and notification.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, myr88c will notify affected users and relevant regulatory authorities within the timeframes required by applicable law.

10. Children and Minors

myr88c is strictly for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If myr88c becomes aware that personal data has been collected from an underage user, that account will be immediately suspended, all data associated with the underage registration will be securely deleted, and any funds deposited will be returned to the source of payment where possible.

If you believe an underage person has registered on myr88c, please contact us immediately at [email protected].

11. Third-Party Links

The myr88c Platform does not contain links to external third-party websites. To the extent that any third-party service providers (such as payment processors) operate their own interfaces that you access as part of a myr88c transaction, those providers' own privacy policies govern their handling of your data. myr88c is not responsible for the privacy practices of third-party processors beyond the contractual obligations imposed by myr88c's data processing agreements.

12. Changes to This Policy

myr88c may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulatory requirements. Material changes will be notified to registered users by email and/or by a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page. Continued use of myr88c after a policy update constitutes acceptance of the revised terms.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise a data right, or have a concern about how myr88c handles your personal data, please contact us:

Email: [email protected]
Subject line: Privacy Enquiry — [your registered email address]

myr88c's support team operates 24 hours a day, 7 days a week. Privacy-specific requests are handled by a dedicated team and acknowledged within 5 business days, with full responses provided within 30 calendar days.

This Policy was last reviewed and published on 11 June 2026.